Privacy policy
Effective May 17, 2025 · Last updated September 16, 2026
At ECM Central (ecmcentral.com) we are committed to protecting your privacy and the security of your personal and business information. This policy explains how we collect, use, disclose and protect your information when you visit our website and use our services. Our terms of use apply alongside this policy.
1. Information we collect
Personal information. When you contact us, register, or request a demo or service, we may collect:
- Name and company name
- Email address and phone number
- Job title
- Billing information, where applicable
Usage data. We automatically collect information about how you use the site, including:
- IP address
- Browser type and version
- Pages visited and time spent on them
- Referring website
Cookies and tracking. We use cookies and similar technologies to improve your experience and analyze traffic, including Google Analytics and Google Ads measurement. Our forms use Google reCAPTCHA to prevent spam.
2. How we use your information
- Provide and manage our ECM services
- Respond to inquiries and support requests
- Improve our website and offerings
- Send relevant updates or promotions, with your consent
- Monitor usage trends and prevent fraud
3. Sharing of information
We do not sell or rent your personal information. We may share it with:
- Trusted service providers who help us operate our website and services
- Legal authorities, when required by law
- Affiliates and partners, with your consent
4. Data security
We use industry-standard measures to protect your personal data, including encryption, access controls and secure servers. No online transmission is completely secure, however.
5. Your rights
You have the right to:
- Access and correct your personal data
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent at any time
To exercise any of these rights, contact us at info@ecmcentral.com.
6. Data deletion
You may ask us to delete the personal information we have collected about you. Contact us using the details below and we will review your request promptly and delete the data, unless we are required to keep it by law or for legitimate business purposes. Some information may remain in backup or archive systems for a limited time before it is deleted.
7. Third-party links
Our website may link to third-party sites. We are not responsible for their privacy practices.
8. International users
If you access our site from outside your country of residence, your data may be transferred to and processed in another country. By using our services, you consent to this transfer.
9. Children's privacy
Our services are not intended for anyone under 18. We do not knowingly collect data from children.
10. Changes to this policy
We may update this policy from time to time. The latest version is always published on this page with its update date.
11. Contact us
ECM Central
RBS Tower, 12th Floor, Office 1204, Panama City, Panama
Email: info@ecmcentral.com
Website: www.ecmcentral.com